Shipping policy

Shipping Policy

At Velyko, we aim to process and ship orders as quickly as possible.

Order Processing

Most orders are processed within 1–5 business days after payment has been successfully received.

Some products may require additional preparation time depending on availability, customization, or order volume.

Delivery Time

Estimated international delivery time is generally:

7–15 business days after shipment

Delivery times may vary depending on:

  • Destination country
  • Customs clearance
  • Local courier operations
  • Holidays
  • Weather conditions
  • Other circumstances outside our control

Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for tracking information to update after the shipment is handed over to the carrier.

Customs & Duties

International customers may be responsible for customs duties, import taxes, or other fees imposed by their local authorities.

These charges are not included in the product price unless otherwise stated.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing your order, please contact us as soon as possible at:

177854452@qq.com

or

+852 9636 4292

We cannot guarantee that an address can be changed once an order has already been shipped.