Terms of service
Terms of Service
These Terms of Service govern your use of the Velyko website and your purchase of products from us.
Velyko is operated by Qilan Intelligent Technology Co., Limited.
By accessing our website or placing an order, you agree to these Terms of Service.
1. Online Store
Velyko offers fashion products including, but not limited to:
- Handbags
- Shoes
- Apparel
- Jewelry
- Fashion accessories
Product availability may change without notice.
2. Product Information
We make reasonable efforts to display product descriptions, images, colors, specifications, and pricing accurately.
However, colors and appearance may vary slightly depending on:
- Device displays
- Lighting
- Photography
- Production batches
3. Pricing
Prices may be changed at any time without prior notice.
Promotional offers, discount codes, or special pricing may be subject to additional conditions.
4. Orders
We reserve the right to refuse or cancel an order where necessary, including situations involving:
- Pricing errors
- Payment problems
- Suspected fraud
- Product unavailability
- Incorrect order information
If payment has already been received for an order we cannot fulfill, an appropriate refund will be issued.
5. Payment
Customers agree to provide valid and authorized payment information.
All transactions may be subject to verification by payment providers and financial institutions.
6. Shipping
Shipping times are estimates and are not guaranteed.
Velyko is not responsible for delays caused by customs, carriers, weather, transportation disruptions, or other circumstances outside our reasonable control.
7. Returns
Returns and refunds are subject to our separate Return & Refund Policy.
8. Intellectual Property
Website content, including original text, graphics, branding, layout, and other materials, may not be copied, reproduced, or commercially used without authorization.
9. Limitation of Liability
To the extent permitted by applicable law, Velyko shall not be liable for indirect or consequential losses arising from the use of this website or products purchased through it.
10. Contact Information
Questions regarding these Terms may be sent to:
Qilan Intelligent Technology Co., Limited
Email: 177854452@qq.com
Phone / WhatsApp: +852 9636 4292